Supported Living

Supported living services enable individuals with a disability to live independently in their own home, with appropriate support to help them manage their own tenancy and achieve greater freedom and control in their lives. Support can be provided in a person’s own house, their flat or in a shared living environment.

The services we provide can range from occasional visits from a support worker, flexible support during the day or in the evening, overnight and/or at weekends, right through to 24 hours a day. Some services might be shared if more than one person with support needs live together, for instance a couple sharing a flat.

Our staff are fully trained and take a person-centred approach to planning and delivering each individual’s support.This means that, when we work with a person and their family, we listen to what they want and what matters to them, so they are always at the very heart of conversations and decisions about their support, and how it is planned and provided.Together, we create a unique and tailored ‘personal support plan’ for each individual, that outlines the type of support they receive, how much and how often.

Our fully trained staff can help with things like:

  • Personal Care – health and wellbeing, washing, preparing meals, medication.

  • Running a Home – maintaining a tenancy agreement, budgeting, paying bills.

  • Healthy Living – help with making healthy lifestyle choices.


  • Household Tasks – cleaning, laundry, cooking


  • Building Links with the Community – developing friendships, maintaining personal relationships, contact with family and friends.


  • Leisure Activities – socialising, going on holiday.


  • Education and Employment – identifying opportunities, applying for college or jobs, arranging training.


Safeguarding is what we do to keep people safe from abuse, neglect or exploitation. Most of the time when people talk about safeguarding, they are talking about protecting children or vulnerable adults.

What does a ‘vulnerable adult’ mean?

A vulnerable adult is someone aged 18 or above who may need community care services for reasons like mental health issues, disability, age or illness.

They may not be able to take care of themselves or protect themselves from harm or exploitation.

What does ‘abuse’ mean?

An abuse is a violation of an individual’s human and civil rights by any other person or group of people.

Abuse or neglect can happen anywhere – and we want to prevent this from happening in supported living and care homes.


Types of abuse and neglect

  1. Physical Abuse: Any contact which harms or is likely to cause unnecessary and avoidable pain and distress including hitting, slapping, pushing, kicking or misuse of medication.

  2. Financial or Material Abuse: A form of mistreatment or fraud which forcibly involves the control of someone’s money or assets.

  3. Psychological Abuse: A form of abuse where a person is subjected to behaviour that could induce emotional trauma. 

  4. Sexual Abuse: Any action that refers to an individual being pressured or coerced into something sexual that they may not want to do.

  5. Neglect and Acts of Omission: Failure to provide necessary care, guidance or attention to an individual.

  6. Discriminatory Abuse: Any form of unjust or prejudicial judgement of another person.

  7. Institutional Abuse: The mistreatment, abuse or neglect of an individual by a regime of people or organisation.

  8. Domestic Abuse: The abuse of an individual within a domestic setting. This would include but is not limited to; parent to child (or vice-versa), partner to partner, sibling to sibling.

  9. Modern Slavery: The mistreatment, exploitation or abuse of an individual into slavery. This includes slavery, human trafficking, forced labour and domestic servitude.

  10. Self-Harm: While not a direct form of abuse, the Bright opportunities recognises that we have a duty of care in circumstances where a person we support self-harms.